FAQ

How long will my order take?

Production takes 3–5 business days. Delivery takes 5–8 business days after production, both in the United States and to other countries. See our Shipping Policy.

How much is shipping?

$6.99 flat rate in the United States and $12.99 flat rate to all other countries. Orders of $99 or more ship FREE.

Do you have discounts?

Yes. Buy More Save More: 2 items get 10% off, 3 items get 15% off, 4 or more items get 20% off your cart total. The discount applies automatically at checkout.

How do I choose my size?

Every product page has a size chart. We recommend measuring a similar item you own and comparing it to the chart.

Can I return my item?

Items are made to order, so we only replace or refund damaged, defective or wrong items. See our Return & Refund Policy.

How do I track my order?

You will receive a tracking number by email when your order ships.

Which payment methods do you accept?

We accept major credit and debit cards and other payment methods shown at checkout. All payments are processed securely.

Still need help?

Email us at support@joygear.store.