Track Your Order

When your order ships, we email you a tracking number and a link to follow your package.

  • Check your inbox (and spam folder) for the shipping confirmation email from JoyGear.
  • If you created an account, sign in to My Account to see your orders and tracking.
  • Items are made to order: production takes 3–5 business days, then delivery takes 5–8 business days.

Cannot find your tracking number? Email us at support@joygear.store with your order number and we will send it to you.