Privacy Policy

This Privacy Policy explains how JoyGear ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from our store.

Information we collect

Order information: name, billing and shipping address, email, phone number, and payment details (processed by our payment providers; we do not store full card numbers).
Device information: browser, IP address, time zone, and cookies collected automatically when you browse our store.

How we use your information

To process and ship your orders and send order updates.
To communicate with you and provide customer support.
To send marketing emails if you have agreed to receive them. You can unsubscribe at any time.
To detect fraud and improve our store.

Sharing your information

We share your information only with service providers that help us run our store, such as Shopify (our store platform), payment processors, our production partners, and shipping carriers. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember your preferences, and understand how our store is used. You can manage cookies in your browser settings and in our cookie banner.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, email us at support@joygear.store.